CORONAVIRUS (COVID-19) STATEMENT
Kansas City Allergy & Asthma is committed to the best possible care of our patients. Because asthma and coronavirus share symptoms of cough and shortness of breath, we understand that patients need a fast response. Our board-certified allergy and asthma experts are the best option vs. an urgent care clinic, and we have an expedited process to ensure patients get immediate attention while maintaining the safety of patients who do not have COVID-like symptoms.
Process for patients who have COVID-like symptoms (fever, coughing, shortness of breath):
Contact our office at (913) 491-5501. If symptoms are similar to COVID-19, we will schedule you for a Telemedicine appointment. During the appointment, your symptoms will be reviewed by a provider who will determine next steps.
Follow these easy steps for a Telemedicine appointment
- Check your text messages for your appointment time and doxy.me web address
- Use a device with a camera and microphone –all browsers work except Explorer
- Click on the provided doxy.me link
- Enable the microphone and video on your device
- If you are early, your clinician’s name and “offline” notice will be displayed
- Wait 10 minutes as clinician may be running late
- Call (913) 491-5501 if experiencing long wait time – the message function only works when the clinician is connected
Process for patients with urgent needs who do not have COVID-like symptoms:
We offer same-day appointment service for urgent medical needs and for allergy injections for our established patients. The two services are:
- ReadiClinic® is a same day service for established patients experiencing urgent health needs. Hours are 8:30–11:30, M-F, in the Overland Park office. We encourage you to call ahead to secure a specific appointment time before coming to ReadiClinic as we often can fit you in that same day.
- Allergy Injection Clinic is for patients to receive their weekly allergy shots. Check HERE for hours since they vary by location.
We have the following restrictions for both same-day clinics:
- No fever
- No COVID-19 symptoms or diagnosis
- If you have a fever, either set up a Telemedicine appointment or call a nurse to discuss before visiting
Please be reassured that the health and well-being of our patients and staff are always our top priority. We have taken many steps to keep our office as safe as possible, for example:
- Anyone with a fever within the past 72 hours is not permitted in our office. This is for the safety of other patients.
- Visitor limits – make every attempt to bring only the patient unless no other option exists.
- Allergy shot patients wait in their car so our waiting room volume is minimal.
- Waiting room sanitizing every 30 minutes and removal of reading materials from all areas.
- Staff wears personal protective equipment.
- Patients are asked to wear a mask that covers both nose and mouth during the entire visit.
It is important that you keep your underlying medical conditions under control. Poorly controlled allergies increase the risk of contracting any respiratory virus since people rub their nose or eyes and spread to others by sneezing. Poorly controlled asthma is a major risk factor for a poor outcome with viral infections. A thorough evaluation by an asthma & allergy specialist is the best way to ensure asthma is optimally managed and that there is a plan in place to manage an asthma flare during a viral infection.